FAQS

FREQUENTLY ASKED QUESTIONS

Below you will find a list of commonly asked questions and answers about topics such as hours, location, capacities and more.

If you have more questions, contact us!

What is the Product Portal?

Once you register the Product Portal will give you access to 3D models, detailed specs, drawings and get recommendations based on your specific requirements. You can browse our various caster and wheel selections or even search for a particular product. Once you have found the casters and wheels you are looking for you can easily click ‘Add to Quote’ and the Aubin team will contact you with the information you have requested. If you have a custom quote request, you can also submit that information on the “Get a Quote” form. To register click here!

What if I need a Capacity/Size that isn’t listed?

If you do not see the Capacity/Size that you require our staff will work with you on an individual basis to meet your requirements and design the best fit for you. To get more information on design, please email info@aubinindusties.com.

How is Aubin Industries, Inc a Value-Added Company?

Aubin Industries, Inc through, application and design, ensures your products have a longer service life. Improved ergonomics will reduce your workers compensation claims and worker fatigue helping to add to productivity and your bottom line. We want your company to strive for long-term savings, and partnering with us can help you do that.

Why use cast-able Polyurethane Elastomer?

There are two main reasons to use castable Polyurethane Elastomers over any other type of material and those reasons are Performance and Cost Effectiveness.

Performance:

  • Abrasion Resistance
  • Load Bearing Ability
  • Tear Resistance
  • Toughness
  • Rebound

Cost Effectiveness:

  • Longer Part Life
  • Less Costly than other materials
  • Available in different hardnesses for environmental needs

What are some of the materials that Urethanes compete against?

In general, urethane competes in various applications with metals, plastics and rubbers. Here are some of the advantages of Urethane over metals, plastics and rubbers:

Advantages Versus Metal:

  • Better Wear
  • Corrosion Resistance
  • Less Noise
  • Lighter Weight
  • Low Cost

Advantages Versus Plastic:

  • Abrasion Resistance
  • Elastomeric Memory
  • Non Brittle

Advantages Versus Rubber:

  • Abrasion Resistance
  • Microorganism Resistance
  • Clarity, Translucence
  • Non-Marking & Non-Staining
  • Cut and Tear Resistance
  • Oil Resistance
  • Harder Durometer Range
  • Ozone Resistance
  • High or Low Hysteresis
  • Pourable & Castable
  • Higher Load Bearing
  • Versatility

How is the Patented Precision Swivel-EAZ® PRO Redefining the Caster Industry?

The Swivel-EAZ® PRO Precision Caster is maintenance free and will create the finest ergonomic and engineered caster system for limitless motion and ease of movement. No other caster on the market can exceed the ergonomic benefits of the Swivel-EAZ® PRO casters unique patented technology. The Swivel-EAZ® PRO was created and designed to solve the problems faced when manually moving materials.

Are your products compliant with RoHS directive substance restrictions?

Yes, Aubin Industries Inc is migrating products to meet the EU RoHS Directive Substance Restrictions; new product introductions expand the RoHS-compliant portfolio of products. Get more information here.

Are your products compliant with Reach regulations?

Yes, you can find more information here.

Are your policies and procedures updated to address the California Proposition 65 declaration?

Yes, you can find more information here.

Do your products, or the products obtained from your suppliers contain Talc or Asbestos?

No, you can find more information here.

Do your products, or the products obtained from your suppliers contain CM-Conflict Minerals?

No, you can find more information here.

How do I know which Durometer to use?

Aubin Industries uses many criteria for the selection of tread durometer. The best way to establish your specific tread compound is to visit our Product Portal or email us at info@aubinindustries.com, our design specialists will help you choose the best material for your needs.

How is Aubin Industries Inc a problem solving company?

Aubin Industries is dedicated to solving your problems, by partnering with our customers and not just selling to our customers, we develop a long term relationship and design advanced products before problems arise. Aubin strives to create a unique and effective solution to your individual and specialized problem, this comes from increased communications and two-way input. We understand that every customer has their own unique environments and requirements, we want to learn about your needs so we can create a solution that will give you the best ergonomic results and longest operational life.

What Urethane is good for debris?

Anything harder than 85 shore “A” will be problematic for picking up debris. Tread design for minimal contact area is also a factor. To get more information on design, please visit our Product Portal or email us at info@aubinindustries.com

Are Aubin Industries Inc products made in the USA?

All the products we make are made in the USA.

What are the Capacities of your Swivel-EAZ® wheels?

To get more information on capacities and individual wheel information, please visit our Product Portal, where you can look up specific parts and download specification sheets, PDF drawings or a 3D Model.

Are your anti-static wheels conductive?

No they are not…To get more information, please read our Press Release.

Do you offer a high-temp Swivel-EAZ® wheel?

Yes we do in limited sizes at this time. To get more information on design, please email us at info@aubinindustries.com

What is our location and hours of operation?

Aubin Industries, Inc.
23833 S. Chrisman Road
Tracy, CA 95304

Monday 8am – 4:30pm
Tuesday 8am – 4:30pm
Wednesday 8am – 4:30pm
Thursday 8am – 4:30pm
Friday 8am – 3:30pm
Saturday Closed
Sunday Closed

Are you Small Business and Disabled Veteran Business Enterprise Certified?

Yes, you can view our certificate here.

Where can I find Aubin Industries, Inc. Terms and Conditions?

Aubin Industries, Inc. will send a copy of the Terms and Conditions with every order confirmation. Here is a link to the Aubin Industries, Inc. current Terms and Conditions for your records. Terms and Conditions

Please note the Terms and Conditions are updated here first, and this link will have the most current version.

If you have more questions, click here!